Glossary

Vendor SPOF

A vendor SPOF (single point of failure) is a third party whose unavailability is enough to halt an essential activity, because no alternative can be activated within the interruption tolerance of that activity.

Contract value does not identify a SPOF

The criterion is neither annual spend nor vendor size, but substitutability: does an alternative exist, and can it be activated before the interruption becomes unacceptable? A provider costing a few thousand euros a year is a SPOF if billing depends on it, while a major contract with two qualified alternatives is not.

Three questions qualify a third party:

QuestionAnswer that signals a SPOF
Which activity stops without it?An essential or regulated activity
Which alternative exists?None, or an untested one
How fast can it be activated?Slower than the interruption tolerance

The hidden SPOF: tier-2 concentration

Two distinct vendors running on the same upstream infrastructure are not redundancy. That case belongs to fourth-party risk and only surfaces once declared dependencies are consolidated. Full method in the concentration and vendor SPOF guide.

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